✦ Help
Shipping & returns
Packed with care, shipped fast, and easy to return if you need to.
Shipping
- Orders ship fast, Monday to Friday.
- Free standard shipping from $59.99.
- $5.99 shipping on orders under $59.99.
- We ship to the 48 contiguous states and Washington, D.C. Because of carrier rules for fragrance, we can’t ship to Alaska, Hawaii, Puerto Rico, U.S. territories or APO/FPO/DPO addresses.
- You’ll get a tracking link by email as soon as it ships.
Returns
- Unopened items are easy to return.
- For hygiene, opened fragrances can’t be returned.
- Discovery kits, decants and samples are final sale: for hygiene, they can’t be returned.
- Damaged in transit? Write to us and we’ll make it right.
- Start a return from Contact with your order number.